Just need to get a idea on this phone, the silver backing thats usually stuck to the mid frame, when pulling out the old lcd this also came with it. Low memory issues can arise when you have too many applications on your Samsung Galaxy Grand Prime™ or when you need to clear your application cache. Use Sprint Zone to verify if your phone has low memory. FAQ for Samsung Phones. Find more about 'Grand Prime - How do I insert or remove the microSD card for my Samsung Galaxy Grand Prime (SM-G530W)?' with Samsung Support.