Building a Coaching Culture, Designing a Strong Coaching Culture, Finding and Training Coaches, and Executing and Evaluating the Coaching Program. Our goal is to make this report an actionable guide for your organization’s journey in building a coaching culture. As an HR professional, you will want to influence your larger organization to identify its core values and make them the foundation for its interactions with employees, customers, and suppliers. Minimally, you will want to work within your own HR organization to identify a strategic framework for serving your customers that is firmly value-based. Capability Management refers to activities that build organizational competency and capability in the organization, typically below the senior leadership levels. This process identifies organizational capabilities required to meet strategic goals and ensures continual alignment of employee development, career progression, and talent management to evolving business needs. Human capital management (HCM) is the comprehensive set of practices for recruiting, managing, developing and optimizing the human resources of an organization. The phrase connotes an approach to human resource management (HRM) that views employees as assets that can be invested in and managed to maximize their business value.